Business and Participatory Terms and Conditions

Business Terms

Business and Participatory Terms and Conditions of the Evolution of the Man Project

CONSUMER INFORMATION according to §1811, paragraph 2 CC

Before you decide to purchase the product/service that we offer, it is our legal duty to inform you about our company and about the rules of our business with you via the Internet, that is, doing business via means of distant communication.

WHO WE ARE AND WHERE YOU can CONTACT US

The seller is the company True Self s.r.o., with its registered office at Velké Kunratické 1314/2, 148 01 Prague 4, ID: 28384679

You can contact us:

For online communication at the email adresse: info@evolucemuze.cz
To handle complaints at the email adress: info@evolucemuze.cz
We prefer online communication, but if needed, you can also contact us at Václav Němeček, Tovéř 1, 783 16 Dolany or by phone +420 776 625 165

HOW WE DO THE BUSINESS

We offers various information products and services (online educational programs, webinars, seminars, books, CDs, DVDs) online in the area of personal development, via means of distant communication, i.e. the Internet. You can learn more about our products on our website evolucemuze.cz
We conclude all contractual relationships with you in accordance with the Czech legal order, legal relationships not expressly regulated by the contract and business terms and conditions are governed by the Civil Code and the Consumer Protection Act, as amended.
The contracts are concluded in the Czech language.
We conclude the contract with you via the web interface of your chosen product/service. The web interface guides you through the individual steps to order a product or service, and you have an option of checking and correcting the entered data before submitting your order.
The sales form always contains information about you, the product or service ordered, the price including taxes and fees, the method of payment of the purchase price, the details of the delivery method requested and information about the cost of delivery of the product or the service provided. For online products, we do not charge delivery costs. Costs incurred by the buyer by using distant communication means related to the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are borne by the buyer themselves, while these does not differ from the basic rate.
The contract with you is concluded by submitting your order (not only after the order is confirmed). By submitting your order, you acknowledge that you agree to use distant communication means at the time of concluding the contract, that you have been informed in advance of all the details of the contract, that you have become familiar with the business terms and conditions that form an integral part of the purchase contract and that you agree with them. The datat that you state are considered to be correct by our company. We exclude accepting an offer with an addition or a deviation.
We take your privacy seriously and we would like you to feel comfortable visiting our website. Protecting your privacy when processing personal information is an important issue for us and we take it into account in our business process. Personal data obtained during your visit of our webpage are processed in accordance with Act No. 101/2000 Coll. on the protection of personal data – more specifically Article 10 of the BTC. We are constantly improving technical and organizational security measures to protect our data against manipulation, loss, destruction and interference by unauthorized persons.

OUR PRODUCTS AND SERVICES

The products (goods) or service designation and description of their main features are always specified on our website, evolucemuze.cz. We would like to inform you that our products (online educational programs, webinars, meditations, books, CDs, DVDs) are subject to copyright protection. Any distribution or provision to third parties without the consent of the author is prohibited.

All products and services or our company serve educational and information purposes in the area of online marketing, online business and personal development. Information provided by online programs‘ lecturers are just instructions and suggestions, neither our company nor our lecturers are responsible for your success or failure in their appliacation in practice, since it is dependent on a number of other factors which we cannot influence, such as your skills, possibilities, knowledge, abilities, dedication, market situation, business knowledge, etc. The information contained in these products cannot replace an individual consultation of a qualified expert. More detail Article 9 of the BTC.

PRICE, METHOD OF PAYMENT AND DELIVERY

The price of the product or service, including all taxes and charges, is always displayed on the web interface of a specific product or service, including whether the price is with or without VAT. In case of price without VAT, the price with the applicable VAT rare is also stated. The price is always on the sales form. The method of payment is given in Art. 3 of the BTC, the delivery costs are specified in Art. 4 of the BTC.

WITHDRAWAL FROM THE CONTRACT, RIGHTS FROM DEFECTIVE PERFORMANCE

The terms, deadline and procedure for exercising the statutory right of withdrawal are regulated in Art. 6 of the BTC.

The data on rights arising from defective performance and the conditions for enforcement, including information on consumer costs associated with the return of goods in connection with withdrawal, can be found in Art. 6 and 7 of the BTC.

MONEY BACK GUARANTEE

Since we care about your satisfaction with our products, with selected products, we provide our customers with a money back guarantee within 14 days of their purchase in case you are not satisfied with the product. More detailed conditions for appliacation are in Article 8 of the BTP.

DETAILS MAY BE FOUND IN THE GENERAL BUSINESS TERMS AND CONDITIONS STATED BELOW WHICH ARE AN INTEGRAL PART OF ANY PURCHASE CONTRACT CONCLUDED WITH US FOR YOUR SELECTED PRODUCT OR SERVICE.

GENERAL BUSINESS TERMS AND CONDITIONS of the company True Self s.r.o. for the sale of information products and services using the Internet

Content

Obecná ustanovení
Objednávka a Uzavření kupní smlouvy
Cena, způsob úhrady
Dodací podmínky
Zabezpečení, ochrana autorských práv
Odstoupení od smlouvy
Práva z vadného plnění, reklamace
Garance vrácení peněz
Vyloučení odpovědnosti za Váš úspěch či neúspěch
Ochrana osobních údajů
Zvláštní ustanovení - pravidla pro vybrané produkty
Splátkový prodej
Živé akce-semináře
Podmínky opakovaných plateb
Závěrečná ustanovení

General Provisions
Order and Concluding the Purchase Contract
Price, Method of Payment
Terms of Delivery
Security, Copyright Protection
Withdrawal from the Contract
Rights from Defective Performance, Complaints
Money Back Guarantee
Exclusion of Responsibility for your Success or Failure
Protection of Personal Data
Special Provisions – Rules for Selected Products
Installment Sale
Live Events – Seminars
Repeated Payment Conditions
Final Provisions

1. GENERAL PROVISIONS

1.1 These General Business Terms and Conditions (hereinafter „the Conditions“) apply to the sale of the products and services of the seller, which is the company True Self s.r.o., with its registered office at Velké Kunratické 1314/2, 148 01 Prague 4, ID: 28384679, concluded with the buyer through the means of distant communication via the interface of the seller’s website.

1.2. The Conditions further define and specify the rights and obligations of the seller and the buyer (herinafter also the „customer“ or the „participant“).

1.3. Provisions of the Business Terms and Conditions are an integral part of the Purchase Contract.

1.4. If a contracting party is a consumer (a person other than an entrepreneur who makes an order in the course of their business), the relationship not regulated by the business conditions is also governed by the Civil Code (No. 89/2012 Coll.) and the Consumer Protection Act (No. 634/1992 Coll.).

1.5. These Business Terms and Conditions are listed on the seller’s website and are applicable to the sale of seller’s products and services at the website:

evolucemuze.cz

2. ORDER AND CONCLUDING THE PURCHASE CONTRACT

2.1. Product (goods) labeling, description of its main features and price, including whether the price includes VAT or not, is stated on the selected website interface of the seller. In case of price without VAT, the price with the applicable VAT rate is also stated. The price is also always stated in the order form. The sales offer remains valid for as long as it is displayed on the web interface.

2.2 The sales form always includes information about the customer, the ordered product, goods or service, the price including taxes and fees, the method of payment of the purchase price, the details of the requested delivery method and information about the cost of delivery of the product or the service provided. For online products, shipping costs are not charged. Costs incurred by a customer when using distant means of communication in connection with the conclusion of the purchase contact (costs of internet connection, telephone costs) are paid by the customer themselves, and these are not different from the basic rate.

2.3. The contractual relationship between the seller and the customer arises from sending the order (not after the order has been confirmed). The order is placed by the customer by clicking on the „Submit“ button. From that moment on, there are mutual rights and obligations arising between them and the seller, which are defined in the purchase contract and these terms and conditions. By submitting the order, the customer confirms that they have become familiar with these terms and conditions and that they agree with them. The prerequisite for a valid electronic order is filling in all the prescribed data and particulars in the sales form. The seller excludes accepting an offer with an addition or deviation.

2.4. Information on the individual technical steps leading to the conclusion of the contract are apparent from the ordering process and the customer has the possibility to check and, if necessary, to fix the order before submitting. The data stated in the order are considered correct by the seller.

2.5. The customer agrees to use distant means of communication when signing the contract.

2.6. The contract is concluded in the Czech language. THe contract, or more precisely the relevant tax document, will be deposited in the electronic archive of the seller for 5 years after its conclusion for the purpose of its successful completion and is not accessible to third non-participating parties.

2.7. The seller is obliged to provide or deliver the product/goods/service ordered by the customer and the customer is obliged to accept the product/goods/service and pay its purchase price to the seller. The seller is relieved of the obligation to deliver a product/goods/service in the event of sellout, which the customer will be informed about.

2.8. The ownership right to the products/goods passes to the customer by paying the purchase price and accepting it.

2.9. The customer understands that for the proper use of online educational products and webinars, it is necessary to meet technical requirements – updated software on their part. In the case of the use of outdated software – the internet browser, the functionality can be limited.

3. PRICE, METHOD OF PAYMENT

3.1. The price of the products, goods and services, including whether the price includes VAT or not, is stated on the selected web interface of the seller. In case of price without VAT, the price with the applicable VAT rate is also stated. The price is also always stated in the sales form.

3.2. For selected seller’s products (CDs, DVDs, books), the customer is also required to pay the costs associated with packing and delivery together with the price. The packing and delivery price is always stated in the sales form, if the seller charges for it.

3.3. Regarding the payments made under the contract, the seller will issue a tax document – an invoice for the customer, which serves as a proof of purchase of the product, goods or service. The seller is not a payer of value added tax.

METHOD OF PAYMENT

3.4. The product/goods price and any costs associated with the delivery of the goods shall be paid by the customer by cashless payment and to the account chosen in the sales form.

3.5. For cashless payments, the payment methods are linked to the payment gateway of the company GOPAY s.r.o., which provides secure payment card acceptance and online bank transfer technology. Payment card numbers and passwords for electronic banking are entered through a secure and trusted channel of the company GOPAY s.r.o.

You can use these payment options:

by online payment card VISA, VISA elektron, MasterCard, Maestro

by fast bank transfer: Raiffeisen BANK, GE Money, Fio, KB, ČSOB, mBank and others

by bank transfer based on the invoice

3.6. The payment is one-time. The seller reserves the right to allow the customer the installment sale on selected products. The terms of the installment sale are stated in Article 11 of the BTC.

3.7. The customer is obliged to pay the price together with the correct variable symbol of the payment, otherwise the seller will not be able to identify the payment and provide the requested performance in time.

3.8. The purchase price is payable within 7 days of the contract conclusion (of the date of the invoice being issued), unless otherwise stated, the customer’s obligation to pay the price for the product/goods or service is fulfilled when the relevant amount is credited to the seller’s account.

3.9. In case of delay with payment of any amount (purchase price) that the customer is obliged to pay, the customer undertakes to pay interest on late payment in the amount of 0.1% of the amount due for each day of delay to the seller, but up to the amount of the purchase price of the product/goods/service.

3.10. If the deposit is paid through the GoPay payment gateway, then any refund of the refundable deposit will be made through the business account of the entrepreneur at the company GoPay as a partial cancellation.

4. DELIVERY CONDITIONS

4.1. For online educational products, delivery is understood as sending the access data on the part of the seller to the customer’s email address stated in the sales form or by sending the link URL.

4.2. Access data will be provided by the seller to the customer only after the payment of the full purchase price, within three days, unless stated otherwise.

4.3. In the case of CDs, DVDs, books, gift items, the seller supplies and delivers the ordered goods according to their size and weight to the Czech Post business package according to the current price tariff, as soon as possible, usually within 2-10 business days of receiving the payment. The place of delivery is determined based on the customer’s sales form. The delivery of the item is understood as the delivery of the object to the address stated in the sales form.

5. SECURITY AND COPYRIGHT PROTECTION

5.1. Access data for online products or the corresponding URL are only for the personal needs of the customer. Access to the user account is secured by user name and password. The customer is required to maintain confidentiality regarding the information necessary to access their online account or the URL provided. The seller does not bear any responsibility for the abuse of the username and password by a third party.

5.2. The products sold by the seller via the web interface (online educational programs, webinars, meditations, books, CDs, DVDs) including their content, are subject to copyright protection. Any distribution or provision to third parties without the consent of the author is prohibited. Authorization to exercise the right to use the copyright work may only be granted to the customer under a licence agreement. The customer is liable to the seller for damages caused by violation of the copyright.

5.3. Each record or written material that is part of this course with worldwide validity (including the property of Evolution of the Man) related to it, is the exclusive property of True Self s.r.o. Materials and records may not be used for any other than the personal use of the participant, unless prior written permission has been obtained. The participant agrees not to take a record of the course or its part. The participant of the course further undertakes confidentiality in the communication and distribution of personal data or stories of other participants of the course.

By applying for a course, the participant expresses consent to possibly make a audio or video record of the course for study or promotional purposes of other courses and promotional purposes of the lecturer. This record is only for the personal or teaching needs of the lecturer, providing a third party is excluded.

It will never be a record of confidential information or sharing. If you anyway do not agree with recording yourself, let us know, so that we can adapt recording.

6. WITHDRAWAL FROM THE CONTRACT

6.1. Withdrawal from the contract by the consumer

If the buyer is a consumer, they are entitled, in accordance with the provision § 1829 par. 1 of the Civil Code, to withdraw from the contract within 14 days of receipt/delivery of the product, goods, without giving any reason or penalty. This right does not serve as a way of resolving a goods claim.

6.2. If you decide to withdraw within this deadline, please be sure to comply with the following conditions:

At the latest on the 14th day after the receipt the product/goods, the seller must be sent a statement of the will to withdraw from the contract.
You can download the withdrawal form HERE.
Please, send the form by email to info@evolucemuze.cz
together with the order number, name and date of purchase.
CDs, DVDs, books or gift items are delivered back at your own expense to the address Ing. Václav Němeček, Tovéř 1, 783 16 Dolany, within 14 days of withdrawal from the contract.
We recommend returning CDs, DVDs, books or gift items that you will be sending as part of this withdrawal in their original intact packaging, the goods should not bear any marks of use, it should be undamaged, complete and with a copy of the purchase receipt. Do not send the goods cash on delivery.
Please note, that according to the provision § 1837 of the Civil Code, it is not possible, inter alia, to withdraw from the purchase contract for the delivery of a sound or video recording or a computer program, if its original packaging has been damaged. The right of withdrawal is not applicable to digital content delivery contracts, unless delivered on a physical medium or in the case of service contracts.
The money for the product/goods will be returned to you in the same way as received within 14 days of withdrawal. The seller is not obliged to return the received cash to the customer before the customer delivers the goods or proves that the goods have been dispatched to the seller and confirms the receipt of the corrective tax document.
in the event of a customer withdrawing from an online educational product, the seller is entitled to deactivate and disable access to the member’s section of the program immediately upon receipt of the withdrawal.

6.3. Withdrawal from the contract by the seller

The seller is entitled to withdraw from the sales contract without undue delay if they find that the other party has breached the contract materially. For the purposes of this contract, a material violation of this contract is deemed to be:

customer’s delay with payment of the purchase price or partial repayment (installment) more than 10 days after the due date;
breach of the copyright protection obligations (Article 5 of the BTC) by the customer.

7. RIGHTS AND OBLIGATIONS FROM DEFECT PERFORMANCE, COMPLAINTS

7.1. The rights and obligations of the contracting parties regarding the seller’s liability for defects, i.e. the rights of defective performance, are governed by applicable generally binding regulations (in particular the provisions of sections § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code).

7.2. The seller guarantees to the customer that the goods have no defects when taken over. If the goods are not in conformity with the sales contract, the customer has the right that the seller brings the product/goods in a condition corresponding to purchase contract, free of charge and without undue delay.

7.3. A defective performance is claimed by the customer without undue delay with the seller, but no later than two years after the receipt of the goods.

7.4. Please contact us by email at info@evolucemuze.cz for your complaint. The claim should include a proof of purchase and a description of the defect. You will be informed by email about the way to handle your complaint.

7.5. The customer may request a free removal of the defect, a reasonable discount on the price and if it is not disproportionate to the size of the defect (in particular if the defect cannot be eliminated without undue delay), a request for a new item without defects may be claimed. If repair or replacement is not possible, the customer may request a full refund of the purchase price upon withdrawal.

7.6. The claim will be settled without undue delay, no later than 30 days from the date of claim submission, unless the seller agrees with the customer for a longer period.

7.7. The seller is not obliged to comply with the customer’s claim if they prove that they knew about the defect before receipt or caused it themselves. The seller is not responsible for defects resulting from normal wear and tear or failure to follow the instructions for use. Also, the seller is not responsible for any defects that may arise to the customer due to the slow internet connection of the buyer, outdated internet browser or uninstalled mandatory software to run a webinar or an online product that they cannot influence. Online educational products and webinars contain only instructions and recommendations, the seller is also not responsible for the success or failure of the customer when applied in practice.

8. MONEY BACK GUARANTEE

8.1. Since we care about your satisfaction with our products, with selected products (online educational programs and webinars), within 14 days of purchase, i.e. sending an access link or URL to the email address you provide, we provide you with an option to withdraw from the contract with money back guarantee, in case you are not happy with the product or find that the purchased training or program is not suitable for you. Whether the guarantee is provided for a specific product is indicated on the website of your selected product.

8.2. Please send the withdrawal from the contract in case of dissatisfaction electronically to info@evolucemuze.cz with a statement that you are withdrawing from the contract and enclosing a copy of the invoice/tax document and the date of purchase.

8.3. The money will be returned to you in the same manner as it was received within 14 days of the delivery of the email with the withdrawal and confirmation of receipt of the corrective tax document sent to our email address. Once your request has been received, your product access will be automatically disabled.

9. EXCLUSION OF RESPONSIBILITY

9.1.All products and services of our company serve educational and information purposes in the field of online marketing, online business and personal development. Information provided by online lecturers is just instructions and recommendations. Our company or our lecturers are not responsible for your success or failure in their application in practice, for your feelings, health condition and states that you may experience. Throughout the course of the online product you are fully legally competent and fully responsible for your action, behavior and decisions. Your success is dependent on a number of other factors that we cannot influence, such as your skills, possibilities, abilities, knowledge, dedications, market situation, business knowledge, health state etc.

9.2. In the case of educational products in the area of personal development we would like to draw your attention to the fact that you can be subjected to physical, mental or emotional stress during the online program and it is your full responsibility whether you decide to undergo the suggested exercises or tasks or not. The participation in online personal development programs is intended for healthy independent people who are interested in personal growth and who do not suffer from any mental disorder.

9.3. We would like to draw your attention to the fact that the information contained in our products cannot replace an individual consultation with a qualified expert. They also cannot replace medical or psychotherapeutic care. Products may contain information about third party products and services and also this information is only a recommendation and an expression of an opinion on the issue.

10. PROTECTION OF PERSONAL DATA

The seller fully respects the confidential nature of your data that you fill into the order and provide to the company True Self s.r.o. The data is secured and protected against abuse. We use them to complete the whole business, including necessary accounting operations, issuing tax documents, identifying your cashless payments and for communication with you, i.e. all customer administration and also marketing purposes. This data is stored in a strictly secure anti-abuse database.

For detailed information on how we process and protect personal information, visit https://evolucemuze.cz/podminky-zpracovani-osobnich-udaju-gdpr-evoluce-muze/

11. Special provisions for selected products

A) CONDITIONS OF INSTALLMENT SALE

Installment sales are made possible for the purchase of online educational products marked by the seller.
The repayment schedule – the number of installments and their amount, can be found on the product website.
The customer can choose to pay the purchase price in installments when filling out the sales form. If the customer chooses to pay the purchase price in installments and uses the payment card, they agree to make repeated payments of individual installments from their payment card until the full repayment of the purchased product or service.
In case of repayment of the purchase price in installments, the access data or the link to customer’s URL are provided at the email address specified by the customer after payment and crediting the first installment to the seller’s account.
Access to online educational product before full payment of the purchase price is secured for the buyer provided that the repayment schedule is properly executed, which means that they pay the partial installments properly and on time.
The seller has the right to suspend customer’s access to an online educational program/product that is delayed with the payment of any invoice with a partial installment more than one day after the invoice maturity.
Customer’s access is resumed by the seller after the overdue invoice has been paid.
In case of installment sale, the customer can reimburse the money back guarantee within 14 days of sending the access data after payment of the 1st installment.
Customer’s delay with a partial repayment of more than 10 days after the due date is considered a material breach of the contract and the seller is entitled to withdraw from the contract for that reason.
The customer acknowledges that the seller is not obliged to provide the customer with live consultations, webinars etc. that they were entitled to, if they were part of an online educational program/product and they take place at the time the customer was denied access to the program for non-compliance with the payment obligations under the BTC.

B) LIVE EVENTS - SEMINARS

The participant enters the seminar via the web interface of the selected product, by sending the sales form, no later than 2 days before the start of the event. Later applications can be accepted by prior telephone or email agreement.
Online applications are confirmed by the seller on the email that was submitted by the participant on the sales form. Together with the confirmation, an invoice with the due date for the seminar is sent to the participant.
The attendance of the participants will be carried out according to the order of paid applications. The participant will be notified if they are not included for reasons of capacity.
The price of the seminar, including information on whether the price is VAT or without VAT, is displayed on the selected web interface of the seller. If the price is stated without VAT, the price with the applicable VAT rate is also stated. The price is always included on the sales form.
The price of the seminar is determined based on the length of the seminar, the person of the lecturer, the materials provided, the refreshments, the venue etc.
The participant undertakes to pay the price of the seminar according to the due date stated on the delivered invoice, but no later than on the day of the seminar, by transferring it to the account of the seller. Upon payment of the purchase price the seller will send a receipt to the participant and, if stated on the website, also a ticket.
The seller reserves the right to enable the participant to pay the price of the seminar in cash on the day of the seminar, after prior agreement. In case of cash payment, the participant will receive a tax document on attendance.
The organizer reserves the right to change the date of the seminar, lecture hall or to cancell the seminar for organizational and operational reasons. In the case of date change or seminar cancellation, the participant is entitled to a 100% refund of the seminar price or to attend a seminar on a substitute date or to choose a different product of the seller at the same price.
The organizer is not responsible for any deficiencies in the services of any third party that they use in their own services. Furthermore, they shall not be liable for any injuries, damages or losses incurred by the participants.
By submitting the sales form, the participant grants explicit permission to take photos, video and audio recordings from the seminar.
The program Evolution of the Man consists of four topics that open each week. The price of the program is stated on the order form. Participation in the program is confirmed by filling in the registration form on evolucemuze.cz and paying the amount for entry into the member section by transferring to the account stated on the advance invoice (you will receive it after sending the registration form). Other forms of payment are through the GoPay payment gateway – a card, an online wallet etc.
We would like to draw your attention to the fact that attending live seminars is consensual and that each participant is responsible for themselves. The lecturer’s instructions are only suggestions by which the participant is guided at will. The participant notes that during a personal development seminar they may be subjected to physical, mental or emotional stress. Participation in personal development seminars is intended for healthy, independent people who are interested in personal growth and who do not suffer from any mental disorder.
Lecturers, supervisors and organizers do not have any responsibility for the feelings, health conditions and states that occur after or during the seminar. All the risk to one’s own life, its experiencing and decision-making is borne by each participant themselves.
In the event that a participant in the seminar is currently undergoing any kind of treatment, they undertake to inform the lecturers about this fact and about the nature of the difficulties that caused the treatment before the seminar. It is also recommended that they inform their attending physician or psychiatrist of attending the seminar.
Selected educational programs are subject to copyright protection; participation in the seminar does not entitle the participant to teach the acquired knowledge or otherwise commercially use and publish it as their own.
We ask the participants not to disturb others by their late arrival. The attendance of the participants starts 30 minutes before the seminar, unless stated otherwise. The closing time of the seminars is given as an orientation.

Cancellation Policy

Send the request for cancellation by email to info@evolucemuze.cz. When cancelling an order, it is necessary to state your name, email and variable symbol number of your order.
If you cancel more than 14 days before the date of the seminar, we will refund you 100% of the paid price. Instead of a refund, the participant has the opportunity to convert the already paid price to buy another product from the provider’s offer at the full price of the seminar.
If you cancel less than 14 days before the date of the seminar, you will be charged a cancellation fee of 100% of the price of the seminar. However, the participant has the possibility to convert the already paid price to purchase another product from the provider’s offer at the full price of the seminar, or to attend a seminar on a substitute date if it is repeated or they may send a substitute for themselves. In case of cancellation of less than 4 days prior to the seminar, the seller is entitled to subtract the costs associated with the cancellation of the participation from the paid price (administrative fee etc.)
Your money will be returned to the same account from which the funds have been credited from after receipt of a confirmation of receipt of the corrective tax document from the participant to the email address of the provider.
The participant who cancels their order less than 2 days before the seminar has the obligation to pay the participation fee.
The participant can send a substitute for themselves, which they find themselves. The cancellation fee is not paid and the entire payment is transferred to the new participant.
If the participant does not participate, the participation fee is not refunded.
If the course is cancelled, the course fee will be refunded in full. In special cases, it is possible to transfer the course fee to a course held on another date, if this change is reported at least 14 days before the course date. If you do not attend the course, the course fee is forfeit in full.
Participation cancellation less than 14 days prior to commencement of the training – we return the full amount paid. Cancellation less than 14 days in advance – the prepayment or payment of the seminar is forfeit in full.
The lecturer is entitled to terminate the participant’s participation in the course if they deem it appropriate. In this case, the course fee will be refunded. The participant can leave the course at any time on their own responsibility. In this case, the course fee is not refunded.

12. FINAL PROVISIONS.

These business terms and conditions are displayed on the seller’s website specified in Section 1.5.
Consumer complaints and comments relating to a contractual relationship between the seller and the buyer are handled by the seller; complaints can be made by the consumer at info@evolucemuze.cz. If the complain is a claim for replacement or refund, it will be processed as such. Consumers may also apply to their supervisors and state supervisors, the Czech Trade Inspection Authority or the Office for Personal Data protection with their complaints.
Any legal disputes arising in connection with the purchase contract will be settled in civil court proceedings by the General Courts of the Czech Republic.
If the relationship related to the use of the website or the legal relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the consumer’s rights under generally binding legal regulations.
The seller reserves the right to adjust additional rights and obligations of the contracting parties beyond the scope of these Terms and Conditions for selected products. These rules will always be listed on the product’s website and take precedents over the provisions of the BTC.
The purchase contract, including business terms and conditions, is archived by the corporation in electronic form and is not publicly available.
This current version of Business Terms and Conditions is valid and effective from September 1, 2018.

Thank you for the time you spent reading the business terms and conditions.

Buyer information: In the event of a change in the business terms and conditions, the applicable business terms and conditions were those in force at the date of purchase.